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Interiors Direct – Contractor

Overview

Interiors Direct are a building and interior maintenance contractor based in the Midlands. They service both domestic and commercial properties from conception through to completion. 

When renovating Hamilton Square, a 1839 Grade 1 listed building in Birkenhead, Interiors Direct needed a reliable distributor to supply the flooring and adhere to project timelines. There was also a need to retain the character, openness and original features of the property as part of the renovation.

Headlam was appointed by Interiors Direct to supply a flooring solution that would maintain the character of the building and adhere to project timelines.

Challenges Faced

Before partnering with Headlam, Interiors Direct faced the arduous task of contacting multiple manufacturers and distributors for each project. The time-consuming process led to issues such as delayed deliveries, resulting in additional costs and project disruptions. The urgency of many projects, including Hamilton Apartments, demanded consistent and reliable product availability and delivery.

The Headlam Solution

Headlam’s expansive range of floor coverings, including Ambience carpets, Design Works LVT and Endurance Acoustic vinyl flooring from JHS, simplified product selection for the entire project. This partnership streamlined Interiors Direct’s process, reducing multiple deliveries to just one. The reliable delivery service provided by Headlam not only saved time and money but also created a more efficient workflow for Interiors Direct and its customers.

As a result of this collaboration, Interiors Direct not only streamlined its processes but also gained confidence in its ability to meet project requirements. Headlam’s professional area sales managers played a crucial role, providing ongoing support and enhancing confidence in undertaking future projects.

The benefits realised

Since joining forces with Headlam, Interiors Direct has experienced the benefits of reliable delivery, robust stock availability and ongoing support from dedicated area sales managers. The efficiency in deliveries has translated into significant cost savings and fewer project delays, reinforcing Interiors Direct’s confidence in Headlam.

The partnership has not only streamlined operations but has also provided pricing support for proposing products on specific projects, making Headlam a trusted resource in a competitive market.

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