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ScS – National Retailer

Overview

ScS is a well-known UK furniture and flooring retailer with 100 stores nationwide. A medium-sized retailer, they sell a range of branded flooring and furniture products with both budget and higher-end options. ScS were struggling to meet the customer demand for carpet and vinyl flooring and sourcing flooring products from multiple manufacturers which was lengthy and time-consuming. So, accessing Headlam’s worldwide supply chain of brands and flooring products was the ideal solution.

Challenges Faced

ScS’s previous flooring model, which involved selling carpets from in-store samples, required costly warehouse space. They needed a partner to handle storage, cutting, wrapping and distribution, allowing them to save space and reduce operational complexities.

The Headlam Solution

Partnering with Headlam gave ScS access to over 40,000 flooring SKUs. We streamlined their supply chain by reducing sales rationale options and providing cost-effective storage, cutting, and distribution services. ScS now benefits from lower manufacturing costs and efficient budget management.

The benefits realised

Our partnership has improved operational efficiency. Furthermore, our timely deliveries, successful forecasting and collaboration were recognised at the ScS Annual Supplier Event, where Headlam won two awards; Flooring Supplier of the Year and Flooring Product of the Year.
Headlam will continue to collaborate with ScS to enhance stock availability of carpet and vinyl flooring and streamline operations across other flooring types.

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